For those who are using softaculous WordPress Installation script and are facing this issue An installation already exists as per our records. To re-install the application please uninstall the existing installation error inside softaculous.
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An Installation Already Exists At As Per Our Records
Precaution
Before you delete any file please create a backup of your old file
Solution
To Fix An Installation Already Exists At As Per Our Records issue you just need to click on
1. Overview and scroll down and click on delete
2. then select all the 3 options.
a) database file
b) Files Manager
c) Delete installation file
3. Scroll down and click on Remove installation file
Thanks. This post helped me.
Thanks a lot Rahul, I was worried when i got the “uninstall previous exsiting installation” repeatedly, until I read your easy-to-follow step. After applying it, it started installing within seconds.
Hola.
Tengo ese problema, lo que ocurre es que al intentar desinstalarlo le di al botón “remove”.
La base de datos continua ahí.
No me dejar volver a instalarlo y no me sale la opción del directorio para hacer una desinstalación limpia.
No sé cómo solucionarlo porque no quiero cambiar el nombre de mi instalación. Si pongo otro seguramente me deje, pero prefiero seguir intentando instalarlo con el mismo nombre.
Alguna idea?
Gracias